Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing complete client satisfaction through its world class manufacturing. Our objective is to foresee the needs of all our clients along with address them with lift trucks that deliver the value, the performance and the reliability that they demand.
Hyster fully believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total reliability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold every employee responsible for constant quality, combined with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of excellent features as standard with our products. By remaining dedicated to our focus on safety and quality, and by being innovative from start to finish, we provide several of the best material handling equipment on the market. These are only a few of the reasons the corporation has become a leader in the business.